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Deliverr Now Supports Worldwide International Shipping

Deliverr is excited to announce the launch of worldwide international shipping. With a few clicks you can sell to customers in over 220 countries and territories. 

This article will cover:

  1. How to enable international shipping in Deliverr seller portal
  2. Why international shipping is an important business strategy
  3. Things to consider before launching internationally
  4. International shipping rates

How to enable international shipping

To get started, navigate to the Settings tab and enable international shipping:

You can then add the country of origin, tariff code, and customs value for any products you wish to ship internationally. Customs information can also be added on the Inventory Detail page:

 

To view pricing details by country, navigate to the Inventory page and select Worldwide Standard and a destination country:

You can also view international pricing for each product on the Inventory Detail page:

Visit our Help Center article to view details on updating Shopify pricing settings for international shipping.

Why international shipping is an important business strategy

International eCommerce shipping is an increasingly important business strategy. 

  • Global eCommerce sales are expected to reach $6.4 trillion in 2024
  • Online shopping is happening increasingly outside of country borders. 
    • 14% of shoppers in India bought goods from the United States. 
    • 57% of consumers in both Western and Eastern Europe and 48% in Asia/Pacific buy from retail websites outside their own country. 
  • Cross-border shopping is predicted to make up 20% of eCommerce in 2022.

Things to consider before launching internationally

Increasing your customer base to a global audience is important, but the complexity of international shipping can be challenging. 40% U.S. retailers have cited customs duties and local laws/regulations as challenges to selling online internationally. Additional challenges sellers face include currency and payment processing, language, and fraud prevention.

In this section we will cover:

  1. Duties and tariffs
  2. Delivery duty unpaid (DDU) vs. Delivery duty paid (DDP)
  3. International shipping times
  4. Prohibited items
  5. Shipping Rates

Duties and tariffs

The additional fees associated with international shipping can be complicated, and it is important to have an understanding of the costs you want to pass on to your customers.

Customs duty (import duty): a tariff or tax imposed on goods when transported across international borders. 

Value-added tax (VAT): a tax charged to consumers when they buy any good or service. VAT taxes the value added to the product at each stage of production, from raw materials to final sale. Each country has its own specific VAT rates, and the rates also depend on the types of goods you sell. 

  • Global VAT Compliance is one resource for estimating VAT by country.
  • Note that as of July 1, 2021 the European Union removed the previous VAT de minimus threshold of 22 euro for all imports.This means that every EU ecommerce transaction will be subject to EU VAT and a customs declaration.
  • For help with international compliance, we recommend SimplyVAT, a leader in international VAT compliance services. 

Delivery duty unpaid (DDU) vs. Delivery duty paid (DDP)

At this time Deliverr only offers Delivery Duty Unpaid (DDU). There are plans to enable DDP in the future. 

DDU: The customer will have to settle any charges in order for customs to release the shipment and have it delivered to the customer. Customs will contact the customer once the shipment arrives in the destination country. 

It is important to make your customers aware ahead of time that they will need to pay this fee. Otherwise, you risk customer frustration when they realize there is an additional cost before receiving their item. 

DDP: The seller is responsible for paying duties. You as the seller can bake these duties into the cost of the product and directly collect payment for DDP from the customer at checkout.

Note: Products shipping to the European Union through Deliverr must be less than 150€.

International Shipping Transit Times

International shipping transit times from the U.S. will vary by destination address. Deliverr is currently using both USPS and DHL for international shipping. Our expected shipping times are:

  • Canada and Europe: 4-15 business days
  • Rest of world: 8-15 business days

Prohibited Items

When shipping internationally, sellers must comply with the carrier regulations and the regulations of the destination country. Deliverr does not ship Hazmat items internationally. The items below may not be sent from the United States to any country:

These items may NOT be sent from the United States to any country:

  • Aerosols
  • Air Bags
  • Alcoholic Beverages
  • Ammunition
  • Cigarettes
  • Dry Ice
  • Explosives
  • Fresh Fruits and Vegetables
  • Gasoline
  • Hemp-based products (including cannabidiol [CBD])
  • Marijuana (medical or otherwise)
  • Nail Polish
  • Perfumes (containing alcohol)
  • Poisons
  • Cigars
  • Cremated Remains
  • Firearms
  • Glue
  • Lithium Batteries (exception: We can ship lithium batteries to CA)
  • Live Animals
  • Matches
  • Medicines & Prescription Drugs
  • Paint
  • Perishable Items

Shipping Rates

Shipping internationally can be expensive. By fulfilling through Deliverr, you benefit from cheaper international shipping than you would compared to fulfilling on your own. Deliverr  gets bulk shipping discounts for both domestic and international deliveries which we pass on you to. 

Example rates:

0.25lb

GB: Deliverr $7.83  vs. USPS $15.44

CA: Deliverr  $9.26 vs. USPS $13.54

1lb

GB: Deliverr $11.91 vs. USPS $24.70

CA: Deliverr  $13.38 vs. USPS $20.19

Log into sellerportal.deliverr.com and navigate to the Inventory page to view international fulfillment prices for your products. 

For more information on how to update pricing settings for international shipping on Shopify, visit our Help Center article.

All of the above details and more can be found on our International Shipping page.

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