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Deliverr Updates
As of April 21, 2020
Governments are considering warehousing an essential sector to the supply chain and, thus far, no states are requiring them to oblige to the mandatory shut of business.
[as of 4/20/20]: No current disruptions to the Deliverr network to report. Monitor status here.
What happens if a warehouse worker tests positive for COVID-19?
Depending on the location and the person’s role, the warehouse may remain open, but will disclose this information to Deliverr.
In the event a warehouse closes, it may be closed up to 48 hours for a deep cleaning; we will notify sellers if this happens.
If the warehouse remains closed longer than 48 hours, we will work to re- distribute as many of the fastest moving SKUs to another warehouse in order to make them sellable.
Inbounds
Deliverr is still accepting new inbounds at this time for both essential and non-essential categories
Information from NIH and CDC has informed us that the COVID-19 virus can remain viable on cardboard, plastic, etc. for up to 24 hours. With the health of our partner warehouses and their associates top-of-mind, Deliverr will quarantine inbound shipments for 24 hours before actively handling them. This will extend our receiving SLA from 2 to 3 business days for compliant inbound shipments. We’re deeply sorry for any inconvenience this may cause.
Outbounds
Delays with same day shipping on Standard orders. These orders will be shipped within 48 hours of order placement time. These orders will still be delivered on time.
We will continue to comply with the marketplace policies on Walmart, Wish, Amazon and eBay to ensure this does not result in any negative feedback on our merchant accounts.
Fast Tag Coverage
Due to the Covid-19 pandemic, all major carriers including FedEx, UPS, DHL and USPS, have suspended service level guarantees. Over the past week we have observed delivery performance degrade across major national and regional carriers.
To ensure that we continue to meet your customers’ on-time expectations, we are reducing where and when some Fast Tags are displayed.
Number of warehouses SKU is stocked in vs. Fast Tags visible to % of continental US population
- 4+ warehouses – 85%
- 3 warehouses – 72%
- 2 warehouses – 56%
- 1 warehouse – 30%
Latest FBA Updates
FBA is now accepting inbounds for some non-essential categories, but they are limiting quantities.
FBA Prime delivery times are improving.
FBM listings can beat FBA listings on the buy box if matched on price at a faster delivery time.
Meltable inventory must be removed from FBA by May 1.
eCommerce Category Performance
Category: Toys
Toys: Games & Puzzles
Category: Home
Home: Kitchen & Dining
Category: Home Improvement
Home Improvement: Heating, Cooling, & Air Quality
Category: Clothing
Clothing: Bags & Accessories
